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For over half a century, Nevilles has been a trusted name in the hospitality industry, providing top-quality tableware and light catering equipment since its establishment in 1965. As a family-owned and managed business, Nevilles holds a profound appreciation for forging strong, lasting relationships with its valued customers.
The cornerstone of Nevilles' success lies in its unwavering commitment to customer satisfaction. The company believes that the key to growth and progress is inextricably linked to the success of its customers. With dedicated staff and an impressive GenWare product range, Nevilles is steadfast in its mission to provide unparalleled support and create a positive business experience for all.
Recognizing the importance of not only delivering high-quality, fit-for-purpose products but also offering a uniquely personalized customer service experience, Nevilles goes above and beyond. Their sales team, equipped with a wealth of expertise, excels in building and maintaining trust through world-class customer listening processes. Nevilles is dedicated to continuous improvement and is always prepared to go the extra mile to ensure customer satisfaction.
The GenWare brand, an integral part of Nevilles, leads the way in product innovation. With a New Product Development program launching over 400 new products annually, GenWare keeps both front and back of house well-equipped. Supported by comprehensive brochures and lifestyle photography, GenWare enables customers to thrive and set trends in the dynamic hospitality industry.
Nevilles' distribution capabilities are equally impressive, boasting a vast storage capacity, efficient order processing, and a dedication to same-day dispatch. With a sprawling 100,000 square feet capacity and a motivated workforce, they handle over 8,000 consignments per month and ensure orders are processed seamlessly and delivered promptly.
In the world of Nevilles, every order is a commitment to excellence. Their industry-leading availability, same-day dispatch, and next-day delivery (for orders placed before 5 pm in Mainland UK) underscore their commitment to meeting customer needs promptly and reliably. Nevilles' trusted couriers traverse the UK and the Republic of Ireland to deliver the GenWare range, ensuring customers receive the quality and service they deserve.
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